Cookies policy

Cookie settings panel

Cookie settings panel

Clicking on “Save settings” will save your cookie selection. If you have not selected any option, clicking this button will be equivalent to rejecting all cookies.

Usage data

We inform you that when you browse Fundación Bancaria Ibercaja (hereinafter, the Foundation) websites, our own and third-party cookies (anonymous data files) are used and stored on your device in a non-intrusive manner. These data are used exclusively to enable and anonymously study some browsing interactions on a website and to accumulate data that can be updated and retrieved. Continuing to browse our website implies that you accept the use of the cookies identified herein.

Cookies are used on the Foundation’s websites:

  • To obtain data such as the date and time of the visit as well as preferences that will help us improve the browsing experience.
  • To remember the options chosen and thus optimise and personalise subsequent visits.
  • To record anonymous and dissociated data about users’ browsing habits in order to perform statistical calculations, for example: To know the number of visitors to the site and the pages visited; to know from which page or banner a visit has been made; to determine which developments will help improve the user experience, etc.

Types of cookies

According to purpose

  • Technical: Technical cookies are essential and strictly necessary for the proper operation of the site. E.g. for session maintenance, response time calculation, performance, etc.
  • Personalisation: They allow a definition already made by the user to be remembered on a future visit.
  • Analytical: Analytical cookies are used to profile users: peak access times, duration of a visit as well as user preferences. This will in turn help us improve what we offer, set phone service timetables, etc.

According to time:

  • Session: Session cookies only last for the time the user is on the website. They are deleted at the end of the visit.
  • Persistent: These cookies remain on the user’s computer for a longer period, thus making it easier to monitor chosen preferences so that it will not be necessary to make certain selections each time the website is visited.

Purpose of each cookie used

Essential Cookies
Name Purpose
PHPSESSID This cookie is the session identifier provided by the web server. It is used to identify any user who has logged onto the website.
IBSESSID This cookie is the session identifier provided by the web server, and it is associated with the user’s browser. It is used to retain that user’s particular settings while browsing on the application, and it is deleted when the user closes the application.
mobilitycity_es_consents This cookie saves the user’s confirmation that they have read the cookie policy and records whether they accept the entity’s conditions in regards to tracking and internal statistics, or for personalisation. It is stored between browsing sessions and kept until it is deleted or the page’s settings are changed.
Personalisation Cookies
Name Purpose
remarkHome This cookie, associated with the user’s browser, saves the user’s preference not to display a pop-up warning.
Third-Party Cookies for Analysis
Google Analytics
Name Purpose
Google Analytics cookies are used to analyse the number of times a user visits the website. They also record the first and last time the user visited the website, or when the user’s session ended.
Facebook Pixel
Name Purpose
Cookies for tracking, analysis and personalisation on Facebook.
Name Purpose
Cookies used for tracking, analytics and personalisation on YouTube.
Google Ad Services
Name Purpose
Cookies for the tracking, analysis and personalisation of campaigns with Google.

The Foundation does not control the cookies used by other external sites you may link to from our websites. For example, the Foundation’s websites may have links to social media services (such as YouTube, Facebook or Twitter) that have their own cookie policies, which we recommend you review.

Disabling or deleting cookies

You should know that it is possible to enable or disable the use of cookies, or even delete them, although you should also bear in mind that such actions may result in certain websites not functioning properly. To carry out these actions, you must go directly to the web browser settings on your device. You can find information on how to do this in the following links to the most common browsers: